Within ten days of purchasing your new puppy, you must take him/her to a licensed veterinarian for an examination. If the veterinarian determines, within ten days of purchase, that your dog is clinically ill or has died from an injury sustained or illness likely to have been contracted on or before the date of sale and delivery, you have the following options:

Return the dog for a complete refund

Return the dog for a replacement dog of equal value

Retain the dog and receive reimbursement for reasonable veterinary fees, not exceeding the purchase price

These options do not apply where a seller, who has provided a health certificate issued by a veterinarian, discloses in writing at the time of sale the health problem for which the buyer later seeks to return the dog.

If within 30 days of purchase, a licensed veterinarian determines that your dog has a congenital or hereditary defect which adversely affects the animal’s health or that your dog died from a congenital or hereditary defect, you have the same option as outlined above.

You must notify the seller of the examining veterinarian’s name, address & phone number within two days of the vet’s certification of your dog’s illness. Failure to notify the seller within two business days will result in forfeiture of rights.

What we need from you
Nothing delights us more than knowing we were able to bring a healthy, happy puppy to you. We do seek out your help to ensure your puppy remains healthy. Here are a few measures that will help:

Send us a copy of the examination (medical record) within 2 business days of receiving your puppy. The examination must be performed by a licensed veterinarian. Your puppy will come with up-to-date, age-appropriate vaccinations, so make sure you do not vaccinate within the first ten days of receiving your puppy.

The daily healthcare and maintenance of your pet, including all the recommended immunizations and examinations.

While we de-worm and vaccinate your pup till the departure date, we’d like you to continue proper de-worming and conducting regular exams up to 16 weeks of age or more (or as recommended by the veterinarian